Product Policy Manager

Job Description

Job Title: Product Policy Manager, User Well-being. Location: San Francisco, CA | New York City, NY

Responsibilities:

• Develop and refine product policies for emerging AI capabilities and use cases.
• Conduct regular audits and evaluations of existing policies to identify gaps.
• Review flagged content to inform policy improvements and safety interventions.
• Collaborate with enforcement teams and external experts to revise guidelines;
• Become a subject matter expert in a specific focus area (e.g., child safety, mental health);
• Educate internal teams on relevant product policies and promote alignment across departments.
• Monitor AI ethics standards and integrate them into Anthropic’s policy framework.

Qualifications:

• Experience drafting or managing user/product policies, especially for AI products.
• Ability to navigate complex, ambiguous issues and align cross-functional teams.
• Familiarity with content moderation or policy enforcement systems at scale;
• Strong analytical and research skills; ability to use data to inform policy;
• Background in trust & safety, policy development, or related research areas (e.g., developmental science, content classification, human exploitation).

Preferred:

• Working with generative AI models and writing evaluation prompts.
• Handling sensitive subject matter (e.g., exploitation, abuse, adult content).
• Bridging technical and policy domains effectively.